@font-face{font-family:Outfit;font-style:normal;font-weight:400;font-display:swap;src:url('/assets/fonts/outfit-latin-400-normal.woff2') format('woff2');unicode-range:U+0000-00FF,U+0131,U+0152-0153,U+02BB-02BC,U+02C6,U+02DA,U+02DC,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD;}
@font-face{font-family:Outfit;font-style:normal;font-weight:400;font-display:swap;src:url('/assets/fonts/outfit-latin-ext-400-normal.woff2') format('woff2');unicode-range:U+0100-024F,U+1E00-1EFF,U+20A0-20AB;}
@font-face{font-family:Outfit;font-style:normal;font-weight:700;font-display:swap;src:url('/assets/fonts/outfit-latin-700-normal.woff2') format('woff2');unicode-range:U+0000-00FF,U+0131,U+0152-0153,U+02BB-02BC,U+02C6,U+02DA,U+02DC,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD;}
@font-face{font-family:Outfit;font-style:normal;font-weight:700;font-display:swap;src:url('/assets/fonts/outfit-latin-ext-700-normal.woff2') format('woff2');unicode-range:U+0100-024F,U+1E00-1EFF,U+20A0-20AB;}
@font-face{font-family:Outfit;font-style:normal;font-weight:600;font-display:swap;src:url('/assets/fonts/outfit-latin-600-normal.woff2') format('woff2');unicode-range:U+0000-00FF,U+0131,U+0152-0153,U+02BB-02BC,U+02C6,U+02DA,U+02DC,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD;}
@font-face{font-family:Outfit;font-style:normal;font-weight:800;font-display:swap;src:url('/assets/fonts/outfit-latin-800-normal.woff2') format('woff2');unicode-range:U+0000-00FF,U+0131,U+0152-0153,U+02BB-02BC,U+02C6,U+02DA,U+02DC,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD;}
@font-face{font-family:Outfit;font-style:normal;font-weight:500;font-display:swap;src:url('/assets/fonts/outfit-latin-500-normal.woff2') format('woff2');unicode-range:U+0000-00FF,U+0131,U+0152-0153,U+02BB-02BC,U+02C6,U+02DA,U+02DC,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD;}
@font-face{font-family:Outfit;font-style:normal;font-weight:500;font-display:swap;src:url('/assets/fonts/outfit-latin-ext-500-normal.woff2') format('woff2');unicode-range:U+0100-024F,U+1E00-1EFF,U+20A0-20AB;}
@font-face{font-family:Outfit;font-style:normal;font-weight:600;font-display:swap;src:url('/assets/fonts/outfit-latin-ext-600-normal.woff2') format('woff2');unicode-range:U+0100-024F,U+1E00-1EFF,U+20A0-20AB;}
@font-face{font-family:Outfit;font-style:normal;font-weight:800;font-display:swap;src:url('/assets/fonts/outfit-latin-ext-800-normal.woff2') format('woff2');unicode-range:U+0100-024F,U+1E00-1EFF,U+20A0-20AB;}
/* Shared visual system: locally hosted font, compact navigation and ticket workspace. */
:root{--font-ui:Outfit,'Segoe UI Variable','Segoe UI',sans-serif;--ink:#243044;--muted:#69768a;--line:#e4e9f1;--bg:#f4f6fa;--accent:#6554d9}
body{font-family:var(--font-ui);font-size:13px;line-height:1.55;-webkit-font-smoothing:antialiased;text-rendering:optimizeLegibility}
button,input,select,textarea{font-family:var(--font-ui)}
h1,h2,h3{font-family:var(--font-ui);font-weight:750;letter-spacing:-.035em}
h1{font-size:28px}h2{font-size:21px}h3{font-size:14px}
.page-head .eyebrow{display:none}.page-head p{font-size:12px;line-height:1.6}.page-head{margin-bottom:20px}
.content{padding:24px 28px;max-width:1800px}.content p,.content .notice,.content .detail-item strong{font-size:12px}
.content td{font-size:12px}.content label{font-size:12px}.content th{font-size:10px;letter-spacing:.025em;text-transform:none;color:#657389;font-weight:700}.content small{font-size:11px;color:#748197}
.content .primary,.content .secondary,.content .danger{font-size:12px;min-height:34px}.content td small,.content .detail-item small{font-size:11px}
.content input,.content select,.content textarea{font-size:12px}.content .tabs button,.content .customer-tabs button{font-size:12px}
.card{border-radius:12px;box-shadow:0 2px 5px #1b2a4203}.card-head h3{font-size:14px}.badge{font-weight:650;font-size:10px}
button:focus-visible,a:focus-visible,summary:focus-visible{outline:2px solid var(--accent);outline-offset:3px}
.workspace-menu-toggle{display:none}.sidebar{width:224px;padding:22px 14px 16px;background:#172033}.shell>main{margin-left:224px}
.sidebar .brand{font-size:22px;letter-spacing:-.02em;padding:0 10px}.sidebar .nav-caption{margin:26px 12px 12px;font-size:9px;letter-spacing:.12em}
.sidebar #nav{gap:3px;display:block}.sidebar #nav>a,.nav-group>summary{display:flex;align-items:center;gap:11px;border-radius:8px;padding:10px 12px;font-size:12px;font-weight:550;min-height:40px;margin-bottom:3px;color:#b2bfd2}
.sidebar #nav>a.active,.nav-group.active-group>summary{background:#ffffff0e;color:#fff;box-shadow:inset 3px 0 #a293ff}
.sidebar #nav>a:hover,.nav-group>summary:hover{background:#ffffff09;color:#fff}.sidebar #nav>a.active .nav-icon{color:#b9adff}
.nav-icon,.nav-group>summary>span{display:flex;width:18px;flex-shrink:0}.nav-icon svg,.nav-group>summary svg{width:18px;height:18px}
.nav-group>summary{cursor:pointer;list-style:none}.nav-group>summary::-webkit-details-marker{display:none}.nav-group>summary::after{content:'›';margin-left:auto;font-size:19px;font-weight:400;color:#73849f;transition:transform .15s}.nav-group[open]>summary::after{transform:rotate(90deg)}
.nav-group>div{border-left:1px solid #354258;margin:4px 12px 9px 21px;padding-left:10px}.sidebar .nav-group a{font-size:11px;padding:8px 10px;min-height:32px;border-radius:6px}.sidebar .nav-group a>span{display:none}.sidebar .nav-group a.active{background:#7665d521;color:#cfc7ff}
.sidebar-bottom .integration{margin:16px 4px;padding:10px;font-size:11px}.sidebar-bottom .profile{padding-top:14px}.profile strong{font-size:11px}.profile small{font-size:10px}
.topbar{min-height:66px;padding:9px 28px;gap:16px}.header-brand .endamin-logo{width:132px}.topbar-context{gap:18px}.workspace-breadcrumb{padding-left:18px;font-size:11px}.workspace-breadcrumb strong{font-weight:700}.topbar-right{font-size:11px}.topbar-right>.live-dot,.topbar-right #today{display:none}.notification-bell{font-size:11px}
.settings-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:18px}.settings-section>header{padding:22px 20px 16px;border-bottom:1px solid var(--line)}.settings-section h2{font-size:16px;letter-spacing:-.025em}.settings-section p{color:var(--muted);margin-top:7px;font-size:11px}
.settings-link{display:flex;align-items:center;gap:13px;padding:16px 20px;border-bottom:1px solid #edf0f5;min-height:76px}.settings-link:last-child{border-bottom:0}.settings-link:hover{background:#f8f7fe}.settings-link>span:nth-child(2){min-width:0}.settings-link strong{font-size:12px;font-weight:700}.settings-link small{display:block;font-size:11px;color:var(--muted);margin-top:3px}.settings-icon{display:grid;place-items:center;width:34px;height:34px;border-radius:9px;background:#f1effb;color:#8070bd;flex-shrink:0}.settings-icon svg{width:17px;height:17px}.settings-arrow{margin-left:auto;color:#a0a8b7}
.ticket-workspace .page-head{margin-bottom:14px}.ticket-workspace .page-head p{display:none}.ticket-summary{display:flex;gap:6px;margin-bottom:12px;flex-wrap:wrap}.ticket-summary-card{display:flex;align-items:center;gap:12px;padding:7px 12px;border-radius:7px;min-height:34px;box-shadow:none}.ticket-summary-card strong{font-size:12px;line-height:1;margin:0;letter-spacing:0}.ticket-summary-label{font-size:11px;font-weight:600}.ticket-summary-label>span,.ticket-summary-card small{display:none}.ticket-summary-card[aria-pressed=true]{box-shadow:none}
.ticket-search-row{padding:12px 14px;gap:10px}.ticket-search-box input{height:36px;font-size:12px;background:#f8f9fc}.ticket-search-box>.ticket-glyph{top:9px}.ticket-sort{font-size:0;gap:0}.ticket-sort select{height:36px;width:155px;font-size:11px}.ticket-refresh{height:36px;min-height:36px!important}.ticket-refresh span{display:none}
.ticket-filter-panel{border-top:1px solid var(--line)}.ticket-filter-panel>summary{padding:9px 15px;cursor:pointer;font-size:11px;font-weight:650;color:#68758a;list-style:none}.ticket-filter-panel>summary::before{content:'+';display:inline-block;width:19px;font-size:14px;color:var(--accent)}.ticket-filter-panel[open]>summary::before{content:'−'}.ticket-filter-panel>summary::-webkit-details-marker{display:none}.ticket-filter-panel-body{padding-top:6px;background:#fafbfe}.ticket-filter-panel-body>details>summary{padding:0 20px 12px;font-size:11px;color:#68758a;cursor:pointer}.ticket-filter-grid{gap:10px}.ticket-filter-grid label{font-size:11px}.ticket-filter-grid select{font-size:11px}.ticket-filter-footer{padding-bottom:12px}.ticket-filter-footer>.link{font-size:11px}
.ticket-results-bar{padding:8px 15px;min-height:35px;gap:10px}.ticket-results-bar>#result-count{font-size:11px}.ticket-filter-chips:empty{display:none}
.ticket-density{position:relative;flex-shrink:0;font-size:11px}.ticket-density>summary{cursor:pointer;list-style:none;border:1px solid var(--line);border-radius:7px;padding:8px 10px;background:#fff;min-height:36px}.ticket-density>summary::-webkit-details-marker{display:none}.ticket-density>div{position:absolute;z-index:20;top:calc(100% + 6px);right:0;min-width:140px;padding:5px;background:#fff;border:1px solid var(--line);box-shadow:0 8px 24px #24304420;border-radius:9px}.ticket-density button{display:block;width:100%;border:0;padding:9px 10px;background:#fff;text-align:left;border-radius:5px;font-size:11px;color:var(--muted)}.ticket-density button[aria-pressed=true]{color:var(--accent);background:#f2efff;font-weight:700}
.ticket-workspace[data-density=compact] .ticket-list-table td{padding:8px 12px;line-height:1.35}.ticket-workspace[data-density=compact] .ticket-subject-cell{display:grid;grid-template-columns:auto minmax(0,1fr);gap:3px 8px;align-content:center}.ticket-workspace[data-density=compact] .ticket-row-meta{display:contents}.ticket-workspace[data-density=compact] .ticket-row-meta>span:last-child{display:none}.ticket-workspace[data-density=compact] .ticket-id{font-size:10px;line-height:18px}.ticket-workspace[data-density=compact] .ticket-subject{font-size:12px;line-height:18px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.ticket-workspace[data-density=compact] .ticket-device{grid-column:2;margin:0;font-size:10px;line-height:14px}.ticket-workspace[data-density=compact] .ticket-customer-name{font-size:11px;margin:0;line-height:17px}.ticket-workspace[data-density=compact] .ticket-customer-cell small{font-size:10px;line-height:15px}.ticket-workspace[data-density=compact] .ticket-updated{margin-top:2px;font-size:10px}.ticket-workspace[data-density=compact] .ticket-avatar{width:22px;height:22px;font-size:8px}.ticket-workspace .ticket-list-table .badge{font-size:10px;padding:3px 7px}.ticket-list-table .ticket-select-cell{width:34px!important;padding-left:12px!important;padding-right:5px!important}.ticket-list-table .ticket-select-cell input{width:14px;height:14px}.ticket-pagination{padding:9px 15px}.ticket-workspace .ticket-empty{padding:36px 20px}.ticket-workspace[data-density=comfortable] .ticket-list-table td{padding-top:16px;padding-bottom:16px}
/* Seven columns when bulk selection is present; widths must not shift onto the checkbox. */
.ticket-list-table:has(.ticket-select-cell) th:nth-child(2){width:29%}.ticket-list-table:has(.ticket-select-cell) th:nth-child(3){width:20%}.ticket-list-table:has(.ticket-select-cell) th:nth-child(4){width:11%}.ticket-list-table:has(.ticket-select-cell) th:nth-child(5){width:9%}.ticket-list-table:has(.ticket-select-cell) th:nth-child(6){width:15%}.ticket-list-table:has(.ticket-select-cell) th:nth-child(7){width:16%}
body:has(#app){font-family:var(--font-ui)}body:has(#app) button,body:has(#app) input,body:has(#app) select,body:has(#app) textarea{font-family:var(--font-ui)}
@media(max-width:1100px){.settings-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.content{padding:22px}.ticket-list-table .ticket-avatar{display:none}}
@media(max-width:760px){.sidebar{position:relative;width:100%;padding:15px}.shell>main{margin-left:0}.sidebar .brand{display:none}.sidebar .nav-caption{display:none}.sidebar #nav{display:flex;flex-wrap:wrap;gap:4px;overflow:visible}.sidebar #nav>a,.nav-group>summary{padding:7px 9px;font-size:11px;margin:0;min-height:34px}.nav-icon,.nav-group>summary>span{display:none}.nav-group{position:relative}.nav-group>div{position:absolute;z-index:40;top:100%;left:0;width:175px;margin:5px 0;padding:5px;background:#172033;border:1px solid #354258;border-radius:9px;box-shadow:0 8px 20px #0003}.sidebar-bottom{display:none}.topbar{padding:10px 16px;min-height:59px}.header-brand .endamin-logo{width:112px}.workspace-breadcrumb{display:none}.topbar-right{font-size:0}.notification-bell{font-size:0;gap:0}.content{padding:18px 14px}.settings-grid{grid-template-columns:1fr;gap:14px}.page-head h1{font-size:24px}.ticket-workspace .page-head>.primary{margin-top:0}.ticket-summary{gap:5px}.ticket-summary-card{padding:6px 9px;gap:9px;min-height:31px}.ticket-summary-label{font-size:10px}.ticket-search-row{padding:10px;gap:7px}.ticket-search-box{flex-basis:100%}.ticket-sort{flex:1}.ticket-sort select{width:100%}.ticket-summary{display:flex}.ticket-results-bar{padding:8px 10px}.ticket-filter-chips{width:auto}.ticket-workspace .ticket-list-table tbody{padding:0 8px 8px}.ticket-workspace .ticket-list-table tbody tr{margin-top:8px;padding:10px;gap:7px 10px}.ticket-workspace[data-density=compact] .ticket-list-table .ticket-subject-cell{display:grid;grid-column:1/-1}.ticket-workspace[data-density=compact] .ticket-list-table .ticket-subject{white-space:normal;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical}.ticket-workspace .ticket-list-table .ticket-customer-cell{padding-bottom:6px!important}.ticket-list-table .ticket-customer-cell small{display:inline;margin-left:8px}.ticket-workspace .ticket-list-table td[data-label]::before{font-size:9px;margin-bottom:2px}.ticket-workspace .ticket-list-table .ticket-select-cell{grid-column:1/-1}.ticket-filter-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.ticket-pagination{padding:9px 10px}.topbar-context{gap:0}}
@media(prefers-reduced-motion:reduce){.nav-group>summary::after{transition:none}}
@media(max-width:760px){.sidebar{padding:9px 14px}.workspace-menu-toggle{display:flex;align-items:center;gap:8px;padding:7px 9px;min-height:34px;border:1px solid #3b4860;border-radius:7px;background:#ffffff08;color:#e5e9f4;font-size:12px}.workspace-menu-toggle svg{width:17px;height:17px}.sidebar #nav{display:none;padding-top:10px}.sidebar[data-nav-open=true] #nav{display:flex}}
/* Ticket detail: the customer's question and replies are the primary content. */
.ticket-detail .detail-back-row{margin-bottom:14px}.ticket-detail .detail-title-row{margin-bottom:18px}.ticket-detail .detail-title-copy>p:not(.conversation-context){display:none}.ticket-detail .detail-title-tags{margin-bottom:6px}.ticket-detail .detail-record-actions{padding-top:8px}.ticket-detail .conversation-context{display:flex;align-items:center;gap:9px;margin-top:8px;color:#748197;font-size:12px}.conversation-context a{color:var(--accent);font-weight:700}.conversation-context strong{font-weight:550}
.ticket-detail .detail-workspace{grid-template-columns:minmax(0,1fr) 270px;gap:18px}.ticket-detail .detail-aside{display:flex;flex-direction:column;gap:10px}.ticket-detail-fold{border:1px solid var(--line);background:#fff;border-radius:10px;width:100%;overflow:hidden}.ticket-detail-fold>summary{padding:13px 15px;cursor:pointer;color:#536178;font-size:12px;font-weight:650;list-style:none;display:flex;align-items:center;gap:8px}.ticket-detail-fold>summary::-webkit-details-marker{display:none}.ticket-detail-fold>summary::after{content:'+';margin-left:auto;color:#9587c3;font-size:17px;font-weight:400}.ticket-detail-fold[open]>summary::after{content:'−'}.ticket-detail-fold .card{border:0;border-radius:0;box-shadow:none;margin:0}.ticket-detail-fold .card-head{display:none}.ticket-detail-fold .detail-context-grid{display:block;margin:0;padding:0 15px 12px}.ticket-detail-fold .detail-context{border:0;border-radius:0;padding:11px 0;border-top:1px solid var(--line)}.ticket-detail-fold .detail-context>small{margin-bottom:3px}.ticket-detail-fold .ticket-checklist .checklist-items{padding:0 14px}.ticket-detail-fold .checklist-items li{flex-wrap:wrap}.ticket-detail-fold .checklist-add{flex-wrap:wrap;padding:12px 14px}.ticket-detail-fold .checklist-add label{width:100%}.ticket-detail-fold .checklist-row-actions{margin-left:auto}.ticket-detail-fold .detail-remote{padding:0 15px 15px}
.conversation-heading{padding:17px 20px 8px;display:flex;align-items:center;justify-content:space-between;gap:12px}.ticket-detail .conversation-heading h2{font-size:16px;font-weight:750;letter-spacing:-.02em}.conversation-heading>span{color:#8490a3;font-size:11px}.ticket-detail .detail-tabs{gap:18px;padding:0 20px}.ticket-detail .detail-tabs button{padding:10px 0;font-size:11px}.ticket-detail .detail-tabs button[aria-selected=true]{font-weight:750}.conversation-options{border-bottom:1px solid var(--line);background:#fafbfe}.conversation-options>summary{cursor:pointer;padding:8px 20px;color:#8290a4;font-size:10px}.conversation-options .detail-thread-controls{border-bottom:0}.conversation-options .detail-thread-controls>small{display:none}
.ticket-detail .detail-message-feed{padding:20px 22px 10px;max-height:none;overflow:visible}.ticket-detail .detail-message{position:relative;margin:0;padding:0 0 20px;gap:14px}.ticket-detail .detail-message::before{content:'';position:absolute;top:35px;bottom:0;left:16px;border-left:1px solid #dfe4ee}.ticket-detail .detail-message:last-child::before{display:none}.ticket-detail .detail-author-avatar{position:relative;z-index:1;width:34px;height:34px;font-size:10px;box-shadow:0 0 0 4px #fff}.ticket-detail .detail-message-content{padding:15px 17px;background:#fafbfe;border:1px solid #e5e9f2;border-radius:10px;min-width:0}.ticket-detail .detail-message-top{margin-bottom:10px;gap:8px}.ticket-detail .detail-message-top strong{font-size:12px;color:#33435c;font-weight:750}.ticket-detail .detail-message-kind{font-size:10px;color:#61728c;font-weight:650;background:#edf1f7;padding:3px 7px;border-radius:5px}.ticket-detail .detail-message-top time{font-size:10px;color:#8490a3}.ticket-detail .detail-message .message-body{font-size:13px;line-height:1.8;color:#34435a;white-space:pre-wrap;overflow-wrap:anywhere}.ticket-detail .conversation-support{padding-left:22px}.ticket-detail .conversation-support::before{left:38px}.ticket-detail .conversation-support .detail-message-content{background:#f6f3ff;border-color:#e4dcff}.ticket-detail .conversation-support .detail-message-kind{background:#e9e2fd;color:#6b50b5}.ticket-detail .conversation-support .detail-author-avatar{background:#e9e2fc;color:#7053b4}.conversation-message-options>summary{display:inline-block;color:#929cad;cursor:pointer;font-size:10px;margin-top:10px;list-style:none}.conversation-message-options>summary::-webkit-details-marker{display:none}.conversation-message-options .detail-message-actions{margin-top:8px}.conversation-page-note{margin:0 0 16px 48px;font-size:11px!important;color:#748197}.ticket-detail .detail-composer{background:#fff;padding:17px 22px}.ticket-detail .detail-composer-header>label:first-child{font-size:13px;font-weight:750;color:#3d4b63}.ticket-detail .detail-composer textarea{min-height:88px;font-size:13px}.ticket-detail .detail-internal-toggle{font-size:11px;color:#8792a2}.ticket-detail .detail-composer-footer p{font-size:11px}.ticket-detail .detail-composer-footer small{font-size:10px}
@media(max-width:900px){.ticket-detail .detail-workspace{grid-template-columns:minmax(0,1fr)}.ticket-detail .detail-aside{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));align-items:start}.conversation-heading>span{display:none}}
@media(max-width:600px){.ticket-detail .detail-aside{display:flex}.ticket-detail .detail-back-row>span{display:none}.ticket-detail .detail-title-row{display:flex;gap:10px}.ticket-detail h1{font-size:20px}.ticket-detail .detail-record-actions .secondary{padding:7px;font-size:10px}.ticket-detail .conversation-heading{padding:14px 14px 5px}.ticket-detail .detail-tabs{padding:0 14px;gap:14px}.ticket-detail .detail-message-feed{padding:16px 12px 5px}.ticket-detail .detail-message{gap:9px}.ticket-detail .detail-author-avatar{width:28px;height:28px;font-size:9px}.ticket-detail .detail-message::before{left:13px;top:30px}.ticket-detail .conversation-support{padding-left:9px}.ticket-detail .conversation-support::before{left:22px}.ticket-detail .detail-message-content{padding:12px}.ticket-detail .detail-message .message-body{font-size:12px}.ticket-detail .detail-message-top time{width:100%;margin-left:0;font-size:9px}.ticket-detail .detail-composer{padding:14px}.ticket-detail .conversation-context{font-size:11px}.conversation-options>summary{padding:8px 14px}}

.ticket-detail-fold .ticket-checklist .card-head{display:flex;padding:12px 16px;gap:8px;flex-wrap:wrap}.ticket-detail-fold .ticket-checklist .card-head>div:first-child{display:none}

/* Strong, legible typography shared by the staff and customer workspaces. */
body{font-weight:400;color:#253247;font-optical-sizing:auto}
h1,h2,h3{font-weight:700;letter-spacing:-.025em}
.content p,.content small,.content .muted,.detail-context small,.conversation-heading>span{color:#59677b}
.content th{color:#46536a;font-weight:700}.content label{color:#37465c;font-weight:600}
.sidebar #nav>a,.nav-group>summary{font-weight:600;color:#c1cad9}.sidebar .brand{font-weight:800}
.daily-dashboard .dash-heading .eyebrow{display:block;color:#344158;font-size:13px;font-weight:800;letter-spacing:.065em;line-height:1.5;margin-bottom:10px}
.daily-dashboard .dash-heading h1{font-weight:800;letter-spacing:-.035em}.daily-dashboard .dash-heading p{color:#58667b;font-weight:500}
.daily-dashboard h2,.card-head h2,.card-head h3,.conversation-heading h2{font-weight:700}
.ticket-detail .message-body{font-weight:400;color:#2c3b50}.conversation-context strong{font-weight:600}
.portal-ui .muted{color:#58667b}.portal-ui .portal-brand-caption{color:#46536a;font-weight:700}.portal-ui h1,.portal-ui h2{font-weight:700}.portal-ui .message-body{color:#2c3b50}.portal-ui .portal-conversation-heading span{color:#58667b}

/* Selected theme: Outfit + purple, matching approved color option 03. */
:root{--accent:#51418b;--theme-forest:#51418b;--theme-soft:#f1edf9;--bg:#f2eff8}
body{background:#f2eff8}.sidebar{background:#302744}.sidebar #nav>a.active,.nav-group:has(a.active)>summary{background:#ffffff12;border-left-color:#bba7ed;color:#fff}.sidebar .brand-icon{background:#6954a5}.nav-group>div{background:#382d50}.primary,.btn-primary,button.primary{background:#51418b;border-color:#51418b;color:#fff}.primary:hover,.btn-primary:hover,button.primary:hover{background:#403273;border-color:#403273}.content a,.link{color:#51418b}
.content .page-head,.daily-dashboard .dash-heading,.ticket-detail .detail-title-row{background:#51418b;color:#fff;padding:20px 24px;border-radius:12px}
.content .page-head h1,.daily-dashboard .dash-heading h1,.ticket-detail .detail-title-row h1,.daily-dashboard .dash-heading .eyebrow{color:#fff}
.content .page-head p,.content .page-head .muted,.daily-dashboard .dash-heading p,.ticket-detail .detail-title-copy>p{color:#e7e0f3}
.daily-dashboard .dash-heading p>span{color:#d4c6e9}.daily-dashboard .dash-heading h1{font-weight:700}.daily-dashboard .dash-heading .eyebrow{font-weight:700}
.content .page-head button,.daily-dashboard .dash-heading button,.ticket-detail .detail-title-row button{background:#fff;color:#51418b;border-color:#fff}
.content .card-head,.ticket-detail .conversation-heading{background:#f1edf9;color:#51418b}.content .card-head h2,.content .card-head h3,.ticket-detail .conversation-heading h2{color:#51418b}.content .card-head small{color:#65577b}
.ticket-detail .message-support .message-content{background:#f5f2fa;border-color:#e5ddf0}.ticket-detail-fold>summary::after{color:#51418b}
.login-story{background:#302744}
@media(max-width:760px){.content .page-head,.daily-dashboard .dash-heading,.ticket-detail .detail-title-row{padding:17px 16px}.nav-group>div{background:#382d50}}

.last-reply-badge{display:inline-block;font-size:10px;font-weight:700;padding:3px 7px;border-radius:5px;margin:4px 0;line-height:1.4}.reply-customer{background:#fff0db;color:#824a08}.reply-support{background:#eae3f5;color:#51418b}.latest-reply-button{font-size:11px;white-space:nowrap;border:1px solid #d4c6e9;background:white;color:#51418b;border-radius:7px;padding:7px 10px}.reply-highlight{outline:2px solid #8a71c4;outline-offset:5px;scroll-margin-top:100px}.new-ticket-options{border:1px solid #e4e9f1;border-radius:9px;margin:12px 0;padding:13px}.new-ticket-options>summary{cursor:pointer;font-weight:600;font-size:12px}.new-ticket-options[open]>summary{margin-bottom:16px}.new-ticket-options label:last-child{margin-bottom:0}#new-ticket-file{margin-top:7px}.portal-conversation-heading{flex-wrap:wrap}