:root{font-family:system-ui,-apple-system,"Segoe UI",sans-serif;color:#17283b;background:#f2f5f9;font-size:16px;--blue:#1464dd;--line:#dfe6ef}*{box-sizing:border-box}body{margin:0}button,input,select,textarea{font:inherit}button{cursor:pointer;border:1px solid var(--line);border-radius:7px;background:white;color:#243a54;padding:9px 14px;font-size:.875rem}button:hover{border-color:#1464dd;background:#f3f7ff}button:disabled{opacity:.55;cursor:wait}.primary{background:var(--blue);color:white;border-color:var(--blue)}.primary:hover{background:#0f50b5;color:white}.danger{color:#a42e3b}input,select,textarea{width:100%;border:1px solid #c8d4e2;border-radius:7px;padding:10px 12px;background:white;min-width:0}textarea{resize:vertical;min-height:110px}label{display:grid;gap:6px;font-size:.875rem;margin-bottom:16px}h1{font-size:1.65rem;font-weight:600;margin:0}h2{font-size:1.15rem;font-weight:600;margin:0 0 20px}h3{font-size:1rem;font-weight:600}p{line-height:1.55}header{position:sticky;top:0;background:#101f34;color:white;display:flex;align-items:center;justify-content:space-between;padding:14px 26px;z-index:2;gap:16px}.brand{font-size:1.1rem;font-weight:600;display:flex;gap:10px;align-items:center}.brand span{background:#2876ed;border-radius:6px;padding:4px 8px}.version{color:#b2c3dd;font-size:.75rem;font-weight:400}.userbar{display:flex;gap:10px;align-items:center;font-size:.875rem}.userbar button{background:#20344f;color:#e5edf7;border-color:#42516a}.shell{max-width:1440px;margin:auto;padding:24px 28px}nav{display:flex;border-bottom:1px solid var(--line);gap:8px;margin-bottom:24px;overflow-x:auto}nav button{border:0;background:transparent;border-radius:0;padding:12px 18px;white-space:nowrap}nav button.active{color:var(--blue);box-shadow:inset 0 -3px var(--blue)}.titlebar{display:flex;justify-content:space-between;align-items:center;gap:16px;margin-bottom:22px}.muted{color:#63758b;font-size:.875rem}.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:22px}.stat{background:white;border:1px solid var(--line);border-radius:10px;padding:16px 20px;display:grid;gap:8px}.stat b{font-size:1.8rem;font-weight:500}.stat span{font-size:.875rem;color:#63758b}.filters{display:flex;gap:10px;align-items:center;padding:14px;background:white;border:1px solid var(--line);border-radius:10px 10px 0 0}.filters input{flex:2}.filters select{flex:1}.filters button{white-space:nowrap}.tablewrap{overflow:auto;background:white;border:1px solid var(--line);border-top:0;border-radius:0 0 10px 10px}table{width:100%;border-collapse:collapse;text-align:left}th{font-size:.875rem;font-weight:500;background:#f8fafd;color:#566a80;padding:13px 16px;white-space:nowrap}td{font-size:.875rem;padding:16px;border-top:1px solid #e8edf4}td a{color:var(--blue);text-decoration:none;font-weight:500}tr[data-id]{cursor:pointer}tr[data-id]:hover{background:#f8fbff}.subject{font-weight:500;font-size:1rem;margin-bottom:5px}.badge{display:inline-block;padding:5px 9px;border-radius:5px;font-size:.875rem;white-space:nowrap;background:#edf1f7;color:#44576e}.open{background:#e8f1ff;color:#155bc1}.in_progress{background:#f0eaff;color:#6c44ad}.waiting{background:#fff3d8;color:#8f620f}.resolved,.closed{background:#e6f4ed;color:#297452}.urgent,.high{color:#b3293a}.empty{text-align:center;color:#607187;padding:44px}.pager{display:flex;justify-content:flex-end;align-items:center;gap:12px;margin-top:16px}.login{max-width:410px;margin:9vh auto;padding:28px;background:white;border:1px solid var(--line);border-radius:12px}.login .brand{color:#17283b;margin-bottom:28px}.login .brand span{color:white}.login button.primary{width:100%}.link{border:0;background:transparent;color:var(--blue);padding:12px 0}.login .link{width:100%}.error{color:#a62336;min-height:22px;font-size:.875rem}.loading{padding:32px;text-align:center;color:#53677e}.detail{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:20px}.card{background:white;border:1px solid var(--line);border-radius:10px;padding:22px;margin-bottom:16px}.description,.message-body{white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.6}.message{border-top:1px solid var(--line);padding:18px 0}.message-head{display:flex;justify-content:space-between;gap:12px;margin-bottom:8px;font-size:.875rem}.message-head b{font-weight:500}.reply{margin-top:20px}.attachments{display:grid;gap:10px;margin-top:16px}.attachments a{color:var(--blue);overflow-wrap:anywhere}.metadata{display:grid;gap:16px;font-size:.875rem}.metadata div{display:grid;gap:4px}.metadata span{color:#63758b}.row{display:flex;gap:10px;align-items:center}.actions{display:flex;justify-content:flex-end;gap:10px;margin-top:20px}.grid2{display:grid;grid-template-columns:1fr 1fr;gap:16px}dialog{border:1px solid var(--line);border-radius:12px;padding:26px;width:min(570px,calc(100% - 24px));max-height:90vh;color:#17283b}dialog::backdrop{background:#10233c80}#notice{position:fixed;bottom:24px;left:50%;transform:translateX(-50%);background:#142b47;color:white;padding:12px 20px;border-radius:9px;z-index:10;display:none;max-width:90vw}#notice.show{display:block}:focus-visible{outline:3px solid #78aef7;outline-offset:2px}@media(max-width:760px){header{padding:14px}.shell{padding:20px 14px}.userbar>span{display:none}.stats{grid-template-columns:repeat(2,1fr)}.filters{flex-wrap:wrap}.filters input{flex-basis:100%}.filters select{flex-basis:35%}.detail{grid-template-columns:1fr}.detail aside{grid-row:1}.grid2{grid-template-columns:1fr}.titlebar{align-items:flex-start}h1{font-size:1.4rem}td,th{padding:13px 12px}.login{margin:5vh 14px;max-width:none}.userbar button{padding:8px}.stat{padding:14px}}

.device-event{border-top:1px solid var(--line);padding:8px 0}.device-event p{margin:6px 0}

/* Kompakt kayıt alanları */
.scroll-panel{overflow-y:auto;overflow-x:hidden;scrollbar-gutter:stable;min-height:0;overflow-wrap:anywhere}
.events-scroll{max-height:240px;border-top:1px solid var(--line);margin-top:10px;padding-right:8px}
.device-event{padding:9px 0;font-size:.8125rem}.device-event:first-child{border-top:0}.device-event p{margin:3px 0;line-height:1.4}.device-event .muted{font-size:.75rem}
.live-card{padding:16px}.live-card .titlebar{gap:10px;margin-bottom:12px;align-items:center}.live-card h2{margin:0;font-size:1rem;line-height:1.35}.live-card button{padding:6px 10px;flex-shrink:0}
.live-status{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.live-status .muted{font-size:.75rem}.live-status .badge{font-size:.75rem;padding:4px 7px}
.live-note{margin-top:10px;font-size:.75rem;color:#63758b}.live-note summary{cursor:pointer}.live-note p{margin:6px 0;font-size:.75rem}
.history-card{padding:16px}.history-card summary{cursor:pointer;font-size:.9rem;font-weight:500;line-height:1.5}.history-card[open] summary{margin-bottom:10px}.history-card p{margin:8px 0;font-size:.8rem}
.history-scroll{max-height:200px;padding-right:8px}.messages-scroll{max-height:320px;padding-right:8px}.message{padding:12px 0}.message:first-child{border-top:0}.reply{margin-top:14px}.attachments{max-height:180px;overflow-y:auto}
.tablewrap{max-height:60vh}.tablewrap thead th{position:sticky;top:0;z-index:1}.detail>section,.detail>aside{min-width:0}
@media(min-width:1000px){.detail{grid-template-columns:minmax(0,1fr) 360px}}
@media(max-width:760px){.events-scroll{max-height:210px}.messages-scroll{max-height:260px}}

.assignment-actions{display:flex;gap:8px;flex-wrap:wrap;margin-top:12px}.filters{flex-wrap:wrap}.filters input{min-width:180px}.filters select{min-width:130px}

.discussion-tabs{display:flex;gap:6px;border-bottom:1px solid var(--line);margin-bottom:14px;overflow-x:auto}.discussion-tabs button{border:0;border-radius:0;background:transparent;padding:9px 10px;white-space:nowrap}.discussion-tabs button[aria-selected="true"]{color:var(--blue);box-shadow:inset 0 -2px var(--blue)}.discussion-tabs span{color:#63758b;font-size:.75rem}.private-note-label{font-size:.8125rem;color:#71521c;background:#fff6df;border-radius:6px;padding:8px 10px;margin:0 0 10px}.notes-scroll{background:#fffcf4;border-radius:6px;padding:0 10px}[hidden]{display:none!important}

.reply-indicator{display:flex;gap:6px;align-items:center;flex-wrap:wrap;margin-top:6px}.reply-indicator .badge{font-size:.75rem;padding:3px 7px}.reply-indicator .muted{font-size:.75rem}.needs-reply{background:#fff0e5;color:#9c4b17}

.titlebar>.row{flex-wrap:wrap}.titlebar>.row button{white-space:nowrap}

.notification-count{display:inline-block;min-width:20px;padding:2px 5px;border-radius:10px;background:#ed716a;color:#fff;font-size:.75rem;margin-left:4px}.notification-list{max-height:55vh}.notification-item{display:grid;gap:5px;text-align:left;width:100%;margin-bottom:8px;padding:12px}.notification-item>span:first-child{overflow-wrap:anywhere;font-weight:500}.notification-item .muted{font-size:.8rem}@media(max-width:500px){.userbar{gap:5px}.userbar button{font-size:.75rem;padding:6px}.brand{font-size:.9rem;gap:5px}header{gap:8px;flex-wrap:wrap}.userbar{margin-left:auto}}

.advanced-filters{flex-basis:100%;border-top:1px solid var(--line);padding-top:10px}.advanced-filters summary{cursor:pointer;font-size:.85rem}.advanced-fields{display:flex;gap:12px;flex-wrap:wrap;margin-top:12px}.advanced-fields label{flex:1;min-width:160px;font-size:.8rem}.advanced-fields input,.advanced-fields select{width:100%;min-width:0}.advanced-filters p,.filter-caption{font-size:.8rem}.filter-caption{margin:0 0 12px}

.template-picker{display:flex;gap:8px;flex-wrap:wrap;align-items:flex-end;border:1px solid var(--line);border-radius:8px;padding:12px;margin-bottom:16px;background:#f7faff}.template-picker label{flex:1;min-width:190px;margin:0}.template-picker button{flex-shrink:0}.template-picker p{flex-basis:100%;font-size:.75rem;margin:0}.template-picker select{width:100%}

.template-switch{display:flex;gap:8px;flex-wrap:wrap;margin:0 0 14px}.template-switch button[aria-pressed="true"]{color:var(--blue);border-color:var(--blue);background:#eef5ff}.ready-replies{border:1px solid var(--line);border-radius:8px;padding:10px 12px;margin-bottom:12px;background:#f7faff}.ready-replies summary{cursor:pointer;font-size:.8rem}.ready-reply-fields{display:flex;gap:8px;align-items:flex-end;flex-wrap:wrap;margin-top:12px}.ready-reply-fields label{flex:1;min-width:170px;margin:0}.ready-reply-fields select{width:100%}.ready-replies p{font-size:.75rem;margin:8px 0 0}.reply-template-preview{max-width:640px;overflow-wrap:anywhere;margin-top:4px}

.company-stats{grid-template-columns:repeat(3,minmax(0,1fr));margin-bottom:14px}.count-link{padding:6px 11px;min-width:38px}.needs-attention{color:#9c4b17;background:#fff0e5;border-color:#efd5be}#companyrows .muted{font-size:.75rem;margin-top:5px}#companyrows td>div>button{margin-top:5px;padding:6px 10px}@media(max-width:550px){.company-stats{grid-template-columns:1fr}.company-stats .stat{display:flex;align-items:center;justify-content:space-between}}

.ticket-category{font-size:.75rem;color:#63758b;margin-top:4px}
.overview-filters{border-radius:10px;flex-wrap:wrap;align-items:flex-end}.overview-filters label{flex:1;min-width:145px;margin:0}.overview-filters label:first-child{flex:1.5;min-width:180px}.overview-filters button{margin-bottom:1px}.overview-note{font-size:.78rem;margin:10px 0}.overview-scroll{max-height:calc(100dvh - 290px);min-height:260px;overflow:auto;padding-right:5px}.overview-caption{display:flex;justify-content:space-between;gap:10px;flex-wrap:wrap;font-size:.8rem;color:#52677e;padding:4px 0 12px}.overview-stats{grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;margin-bottom:14px}.overview-stats .stat{padding:11px 14px;text-align:left;gap:5px}.overview-stats .stat b{font-size:1.45rem}.overview-stats .stat span{font-size:.78rem}.overview-distributions{border:1px solid var(--line);border-radius:9px;background:white;margin-bottom:14px}.overview-distributions>summary{cursor:pointer;font-size:.875rem;padding:11px 14px;color:#415a76}.overview-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;padding:0 14px 12px}.overview-distribution h2{font-size:.85rem;margin:4px 0 8px;font-weight:500;color:#52677e}.overview-bucket{position:relative;display:flex;justify-content:space-between;gap:8px;width:100%;padding:7px 9px;border:0;border-radius:4px;text-align:left;margin-bottom:3px;font-size:.78rem;overflow:hidden;min-height:31px}.overview-bucket>span{z-index:1}.overview-bucket progress{position:absolute;left:0;bottom:0;width:100%;height:3px;appearance:none;border:0;background:#f3f6fb;pointer-events:none}.overview-bucket progress::-webkit-progress-bar{background:#f3f6fb}.overview-bucket progress::-webkit-progress-value{background:#b9cff0}.overview-bucket progress::-moz-progress-bar{background:#b9cff0}.overview-company-head{display:flex;justify-content:space-between;align-items:center;gap:10px;flex-wrap:wrap;margin:10px 0}.overview-company-head h2{font-size:1rem;margin:0}.overview-company-head .muted{font-size:.75rem}.overview-table{border-top:1px solid var(--line);border-radius:9px;max-height:36vh}.overview-table td,.overview-table th{padding:9px 12px}.overview-table .count-link{padding:5px 9px}.overview-empty{padding:10px 12px;background:white;border:1px solid var(--line);border-radius:8px;margin:0 0 12px}@media(max-width:760px){.overview-grid{grid-template-columns:1fr}.overview-stats{grid-template-columns:repeat(2,minmax(0,1fr))}.overview-scroll{max-height:60dvh;min-height:240px}.overview-filters{gap:8px}.overview-filters label:first-child{flex-basis:100%}.overview-caption{font-size:.75rem}.overview-filters label{min-width:115px}}
.due-badge{font-size:.72rem;margin-top:5px;padding:4px 7px}.due-overdue{background:#fdecea;color:#a53032}.due-today{background:#fff2d7;color:#865c12}.due-upcoming{background:#e9f1ff;color:#305d99}.due-scheduled{background:#eef2f7;color:#52677e}.due-detail .due-badge{margin-top:0}#clear-due-date{font-size:.8rem;padding:7px 10px}
.due-detail .due-overdue{color:#a53032}.due-detail .due-today{color:#865c12}.due-detail .due-upcoming{color:#305d99}.due-detail .due-scheduled{color:#52677e}

/* Sayfa içi toplu talep düzenleme */
.ticket-select-cell{width:42px;padding:10px;text-align:center}.ticket-select-cell input{width:17px;height:17px;padding:0;vertical-align:middle;cursor:pointer}tr[aria-selected="true"]{background:#edf4ff}.bulk-bar{display:flex;align-items:center;gap:8px;flex-wrap:wrap;background:#edf4ff;border:1px solid #c8d9f2;padding:8px 12px;font-size:.8rem}.bulk-bar button{padding:6px 10px;font-size:.8rem}.bulk-bar>span{margin-right:auto}.bulk-targets{margin:0 0 16px;font-size:.8rem}.bulk-targets summary{cursor:pointer;color:#52677e}.bulk-targets .scroll-panel{max-height:100px;margin-top:7px;border:1px solid var(--line);border-radius:6px;padding:4px 10px}.bulk-targets p{margin:4px 0;overflow-wrap:anywhere}.bulk-preview{font-size:.8rem;background:#f1f6fc;border-radius:7px;padding:10px 12px;margin:0;color:#355576}#bulk-form .grid2{gap:12px}#bulk-form label{font-size:.8rem;margin-bottom:12px}#bulk-form .actions{flex-wrap:wrap}@media(max-width:500px){.bulk-bar>span{flex-basis:100%}.ticket-select-cell{padding:8px}.bulk-targets .scroll-panel{max-height:80px}}

/* Kişisel kayıtlı filtreler */
.ticket-views-bar{display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin-bottom:10px;font-size:.8rem}.ticket-views-bar label{display:flex;gap:8px;align-items:center;margin:0;font-size:.8rem;flex:1;min-width:250px;max-width:520px;white-space:nowrap}.ticket-views-bar select{padding:7px 9px;flex:1;min-width:150px}.ticket-views-bar button{padding:7px 10px;font-size:.8rem}.ticket-views-bar .error{min-height:0;flex-basis:100%;font-size:.75rem;margin:0}.view-filter-preview{background:#f1f6fc;border-radius:7px;padding:10px 12px;margin-bottom:10px;font-size:.8rem}.view-filter-preview>span{color:#52677e}.view-filter-preview p{margin:5px 0 0;overflow-wrap:anywhere;max-height:110px;overflow:auto}.view-hint{font-size:.75rem}.view-manager-scroll{max-height:45vh;padding-right:6px}.view-manager-row{border-bottom:1px solid var(--line);padding:10px 0}.view-manager-row:first-child{padding-top:0}.view-manager-row>div>span{font-size:.875rem}.view-manager-row p{margin:4px 0 9px;font-size:.75rem;overflow-wrap:anywhere}.view-manager-row .row{gap:6px;flex-wrap:wrap}.view-manager-row button{padding:6px 9px;font-size:.75rem}@media(max-width:550px){.ticket-views-bar label{flex-basis:100%;max-width:none;min-width:0}.view-manager-scroll{max-height:40vh}}

/* Destek ekibine özel etiketler */
.ticket-tags{display:flex;flex-wrap:nowrap;align-items:center;gap:4px;margin-top:5px;max-width:100%;overflow:hidden}.tag-badge{display:inline-block;max-width:150px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;background:#edf3fb;color:#3b597e;border:1px solid #d9e4f2;border-radius:4px;padding:2px 6px;font-size:.7rem;line-height:1.4;flex-shrink:1}.tag-archived{background:#f1f2f4;color:#6d7785;border-color:#e0e3e8}.tag-more{font-size:.7rem;color:#63758b;white-space:nowrap;flex-shrink:0}.metadata .ticket-tags{display:flex;flex-wrap:wrap;margin-top:0}.metadata .tag-badge{color:#3b597e}.metadata .tag-archived{color:#6d7785}.tag-manager-head{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:12px}.tag-manager-head button{padding:7px 10px;font-size:.8rem}.tag-manager-scroll{max-height:43vh;padding-right:6px}.tag-manager-row{display:flex;align-items:center;justify-content:space-between;gap:12px;border-bottom:1px solid var(--line);padding:9px 0}.tag-manager-row>span{font-size:.85rem;overflow-wrap:anywhere;min-width:0}.tag-manager-row small,.tag-choice small{display:block;color:#63758b;font-size:.7rem;margin-top:3px}.tag-manager-row .row{gap:6px;flex-shrink:0}.tag-manager-row button{padding:6px 9px;font-size:.75rem}.tag-choices-scroll{max-height:40vh;border:1px solid var(--line);border-radius:7px;padding:5px 12px}.tag-choice{display:flex;align-items:center;gap:10px;margin:0;padding:9px 0;border-bottom:1px solid #e8edf4}.tag-choice:last-child{border-bottom:0}.tag-choice input{width:17px;height:17px;padding:0;flex-shrink:0;cursor:pointer}.tag-choice>span{overflow-wrap:anywhere;font-size:.85rem}#ticket-tag-count{font-size:.75rem;margin:8px 0}#tags-error{font-size:.75rem;min-height:0;margin:0 0 7px}@media(max-width:500px){.tag-manager-row{align-items:flex-start;flex-wrap:wrap}.tag-manager-row .row{margin-left:auto}.tag-manager-scroll,.tag-choices-scroll{max-height:38vh}}

/* Destek ekibine özel takip tarihi */
.follow-up-badge{font-size:.7rem;padding:3px 6px;margin-top:5px;white-space:nowrap}.due-badge+.follow-up-badge{margin-left:5px}.follow-up-detail .follow-up-badge{margin-top:0}.follow-up-detail .due-overdue{color:#a53032}.follow-up-detail .due-today{color:#865c12}.follow-up-detail .due-upcoming{color:#305d99}.follow-up-detail .due-scheduled{color:#52677e}.follow-up-reason{font-size:.75rem;color:#52677e;margin-top:4px}.follow-up-reason summary{cursor:pointer}.follow-up-reason p{white-space:pre-wrap;overflow-wrap:anywhere;max-height:110px;overflow:auto;margin:6px 0 0;line-height:1.5}#follow-up-form textarea{min-height:100px;max-height:220px}#clear-follow-up{padding:7px 10px;font-size:.8rem}

/* Tek tablodan kişisel iş listesi */
#work-queue .titlebar{margin-bottom:8px}#work-queue-today{font-size:.78rem;margin:5px 0 0}.work-queue-note{font-size:.75rem;margin:0 0 12px}.work-queue-selectors{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:9px;margin-bottom:14px}.work-queue-selectors button{display:flex;align-items:center;justify-content:space-between;gap:10px;text-align:left;padding:11px 13px;font-size:.8rem}.work-queue-selectors b{font-size:1.3rem;font-weight:500;flex-shrink:0}.work-queue-selectors button[aria-pressed="true"]{color:var(--blue);border-color:#7baaf0;background:#edf4ff}.work-queue-heading{display:flex;justify-content:space-between;align-items:center;gap:12px;margin-bottom:10px}.work-queue-heading h2{font-size:1rem;margin:0}.work-queue-heading p{font-size:.75rem;margin:4px 0 0}.work-queue-heading button{padding:7px 11px;font-size:.8rem;flex-shrink:0}.work-queue-table{border-top:1px solid var(--line);border-radius:9px;max-height:55vh}.work-queue-table td,.work-queue-table th{padding:11px 13px}.work-queue-table .subject{font-size:.9rem}.work-queue-table tr[data-work-ticket]{cursor:pointer}.work-queue-table tr[data-work-ticket]:hover{background:#f8fbff}#work-queue-error{margin:0 0 8px}#work-queue-retry{margin-bottom:10px}@media(max-width:760px){.work-queue-selectors{grid-template-columns:repeat(2,minmax(0,1fr));gap:7px}.work-queue-selectors button{padding:9px 10px;font-size:.75rem}.work-queue-selectors b{font-size:1.15rem}.work-queue-table{max-height:55dvh}}

/* Kısa, tüm sayfalardan açılan talep araması */
.quick-search-input{display:flex;gap:8px;align-items:center}.quick-search-input input{flex:1}.quick-search-input button{flex-shrink:0}.quick-search-scroll{max-height:45vh;max-height:45dvh}.quick-search-result{display:grid;gap:5px;width:100%;text-align:left;padding:10px 12px;margin-bottom:6px}.quick-search-subject{font-size:.875rem;overflow-wrap:anywhere;font-weight:500}.quick-search-meta{display:flex;gap:8px;align-items:center;flex-wrap:wrap;font-size:.75rem;color:#63758b}.quick-search-meta>span:first-child{min-width:0;overflow-wrap:anywhere;margin-right:auto}.quick-search-meta .badge{font-size:.7rem;padding:3px 6px}#quick-search-status{font-size:.75rem;margin:0 0 10px}#quick-search-error{font-size:.8rem;min-height:0;margin:0 0 8px}#quick-search-retry{padding:6px 10px;margin-bottom:10px;font-size:.8rem}#quick-search-form .actions{flex-wrap:wrap;margin-top:12px}#quick-search-form .actions button{font-size:.8rem}@media(max-width:500px){.quick-search-result{padding:9px 10px}.quick-search-meta{gap:6px}.quick-search-scroll{max-height:42dvh}}

/* Destek ekibine özel çalışma süresi */
.time-entries-heading{display:flex;align-items:center;justify-content:space-between;gap:10px;margin:12px 0 8px;font-size:.85rem}.time-entries-heading button{padding:6px 9px;font-size:.75rem}.time-entries-scroll{max-height:35vh;max-height:35dvh;border:1px solid var(--line);border-radius:7px;padding:0 10px}.time-entry-row{border-bottom:1px solid var(--line);padding:9px 0}.time-entry-row:last-child{border-bottom:0}.time-entry-title{display:flex;justify-content:space-between;gap:10px;font-size:.78rem;overflow-wrap:anywhere}.time-entry-title b{white-space:nowrap;flex-shrink:0;font-weight:500}.time-entry-note{font-size:.75rem;margin:5px 0;color:#52677e}.time-entry-note summary{cursor:pointer;overflow-wrap:anywhere}.time-entry-note p{white-space:pre-wrap;overflow-wrap:anywhere;margin:6px 0;max-height:100px;overflow:auto}.time-entry-row .row{gap:6px;margin-top:6px}.time-entry-row button{padding:5px 8px;font-size:.7rem}.time-entries-pager{margin:8px 0 12px}.time-entries-pager button{padding:6px 9px;font-size:.75rem}#time-entries-form .grid2{gap:12px}#time-entries-form label{font-size:.8rem;margin-bottom:10px}#time-entries-form textarea{min-height:80px;max-height:160px}#time-entries-mode{font-size:.8rem;margin:0 0 9px}#time-entries-form .error{font-size:.8rem;min-height:0}#time-entries-form .actions{flex-wrap:wrap}#new-time-entry{font-size:.75rem;padding:6px 9px}@media(max-width:500px){.time-entry-title{font-size:.75rem}.time-entries-scroll{max-height:32dvh}}

/* Özel çalışma süresi raporu */
.report-tabs{display:flex;gap:8px;margin-bottom:14px;border-bottom:1px solid var(--line)}.report-tabs button{border:0;border-radius:0;background:transparent;padding:9px 11px;font-size:.85rem}.report-tabs button[aria-selected="true"]{color:var(--blue);box-shadow:inset 0 -2px var(--blue)}.time-report-filters{align-items:flex-end;gap:9px}.time-report-filters label{min-width:130px;flex:1;margin:0;font-size:.75rem}.time-report-filters label select,.time-report-filters label input{width:100%;min-width:0}.time-report-filters>input{flex:1.3;min-width:180px}.time-report-filters button{font-size:.8rem;padding:8px 10px}.time-report-stats{grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;margin:10px 0}.time-report-stats .stat{padding:11px 14px}.time-report-stats .stat span{font-size:.75rem}.time-report-stats .stat b{font-size:1.35rem}.time-report-scope{font-size:.75rem;margin:0 0 8px;overflow-wrap:anywhere}.time-report-groups{border:1px solid var(--line);border-radius:8px;background:white;margin:10px 0}.time-report-groups>summary{cursor:pointer;padding:9px 12px;font-size:.8rem}.time-report-groups>.grid2{padding:0 12px 10px;gap:12px}.time-report-groups h2{font-size:.85rem;margin:0 0 8px}.time-report-group-table{max-height:25vh}.time-report-group-table td,.time-report-group-table th{padding:7px 9px;font-size:.75rem}.time-report-table{max-height:50vh;max-height:50dvh}.time-report-table td,.time-report-table th{padding:9px 11px;font-size:.8rem}.time-report-table td:nth-child(2){max-width:300px}.time-report-table .subject{font-size:.85rem;overflow-wrap:anywhere}.time-report-table .muted{font-size:.7rem}.time-report-table button{padding:5px 8px;margin-top:5px;font-size:.7rem}.time-report-note{font-size:.75rem;min-width:150px;max-width:330px}.time-report-note summary{cursor:pointer;overflow-wrap:anywhere}.time-report-note p{white-space:pre-wrap;overflow-wrap:anywhere;max-height:120px;overflow:auto;margin:6px 0}#time-report-error{font-size:.8rem;min-height:0;margin:0 0 8px}@media(max-width:760px){.time-report-filters>input{flex-basis:100%}.time-report-filters label{min-width:115px}.time-report-stats .stat{padding:10px}.time-report-stats .stat b{font-size:1.1rem}.time-report-groups>.grid2{grid-template-columns:1fr}.time-report-table{max-height:48dvh}}

/* Destek ekibinin ortak kontrol listesi */
.checklist-heading{position:sticky;top:0;z-index:2;background:white;padding:0 0 8px}.checklist-heading h2{margin-bottom:0}.checklist-caption{display:flex;align-items:center;justify-content:space-between;gap:10px;margin:10px 0;font-size:.8rem}.checklist-caption button{padding:6px 9px;font-size:.75rem}.checklist-scroll{max-height:35vh;max-height:35dvh;border:1px solid var(--line);border-radius:7px;padding:0 10px;margin-bottom:12px}.checklist-row{padding:9px 0;border-bottom:1px solid var(--line)}.checklist-row:last-child{border-bottom:0}.checklist-choice{display:flex;align-items:flex-start;gap:9px;margin:0;font-size:.85rem;line-height:1.4}.checklist-choice input{width:17px;height:17px;flex-shrink:0;margin:2px 0 0;padding:0;cursor:pointer}.checklist-choice span{min-width:0;overflow-wrap:anywhere}.checklist-complete .checklist-choice span{color:#718092;text-decoration:line-through}.checklist-row-actions{display:flex;align-items:center;justify-content:space-between;gap:8px;padding-left:26px;margin-top:5px}.checklist-row-actions>.muted{font-size:.68rem;overflow-wrap:anywhere}.checklist-row-actions .row{gap:5px;flex-shrink:0}.checklist-row-actions button{padding:4px 7px;font-size:.7rem}#ticket-checklist-form>label{font-size:.8rem;margin-bottom:8px}#ticket-checklist-form .error{font-size:.8rem;min-height:0}#ticket-checklist-form .actions{flex-wrap:wrap}#new-checklist-item{font-size:.75rem;padding:6px 9px}@media(max-width:500px){.checklist-row-actions{align-items:flex-start;flex-wrap:wrap}.checklist-row-actions .row{margin-left:auto}.checklist-scroll{max-height:32dvh}}

/* Bildirim merkezi filtreleri */
.notification-heading{position:sticky;top:0;z-index:2;background:white;padding-bottom:8px}.notification-filters{display:flex;gap:6px;flex-wrap:wrap}.notification-filters button{padding:6px 9px;font-size:.78rem}.notification-filters button[aria-pressed="true"]{background:var(--blue);color:white}.notification-filter-note{font-size:.72rem;margin:8px 0}#notifications-error{font-size:.8rem;min-height:0;margin:6px 0}.notification-list{max-height:40vh;max-height:40dvh}

/* Talep içinden bilgi bankası bağlantıları */
.ticket-knowledge-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:10px;margin-bottom:8px}.ticket-knowledge-heading h2{margin:0}.ticket-knowledge-heading p{font-size:.75rem;margin:4px 0 0}.ticket-knowledge-heading button,.ticket-knowledge-title button,#ticket-knowledge-retry{padding:6px 9px;font-size:.75rem;flex-shrink:0}.ticket-knowledge-card>#ticket-knowledge-body{max-height:44vh;max-height:44dvh;overflow:auto;padding-right:4px}.ticket-knowledge-group+.ticket-knowledge-group{margin-top:12px;padding-top:10px;border-top:1px solid var(--line)}.ticket-knowledge-group h3{font-size:.8rem;margin:0 0 7px;color:#52677e}.ticket-knowledge-item{border:1px solid var(--line);border-radius:7px;padding:9px 10px;margin-bottom:7px}.ticket-knowledge-title{display:flex;align-items:flex-start;justify-content:space-between;gap:10px}.ticket-knowledge-title b{font-size:.85rem;overflow-wrap:anywhere}.ticket-knowledge-title p{font-size:.75rem;margin:4px 0;overflow-wrap:anywhere}.ticket-knowledge-item details{font-size:.78rem}.ticket-knowledge-item summary{cursor:pointer;color:#315a88}.ticket-knowledge-item .knowledge-body{max-height:180px;margin:7px 0 0}.ticket-knowledge-card .error{font-size:.75rem;min-height:0;margin:6px 0}@media(max-width:520px){.ticket-knowledge-title{display:block}.ticket-knowledge-title button{margin-top:6px}.ticket-knowledge-card>#ticket-knowledge-body{max-height:40dvh}}

/* Yayımlanabilir bilgi bankası */
.knowledge-filter{margin-bottom:10px}.knowledge-filter input{min-width:230px}.knowledge-list{max-height:68vh;max-height:68dvh;padding:0 12px}.knowledge-card{padding:13px 0;border-bottom:1px solid var(--line)}.knowledge-card:last-child{border-bottom:0}.knowledge-head{display:flex;justify-content:space-between;gap:14px;align-items:flex-start}.knowledge-head h2{font-size:1rem;margin:7px 0 4px}.knowledge-head p{margin:0;overflow-wrap:anywhere}.knowledge-head .row{flex-shrink:0}.knowledge-card details{margin-top:9px;font-size:.8rem}.knowledge-card summary{cursor:pointer;color:var(--blue)}.knowledge-body{white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.55;max-height:38vh;overflow:auto;background:#f7f9fc;border-radius:7px;padding:10px 12px}@media(max-width:600px){.knowledge-head{display:block}.knowledge-head .row{margin-top:9px}.knowledge-filter input{min-width:0}.knowledge-list{max-height:62dvh}.knowledge-body{max-height:34dvh}}

/* Talep dosyaları: kompakt meta bilgi ve bağımsız işlemler */
.attachment-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:10px}.attachment-heading h2{margin:0 0 4px}.attachment-heading p{margin:0}.attachment-row{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:8px 0;border-top:1px solid var(--line)}.attachment-row:first-child{border-top:0}.attachment-main{display:grid;gap:3px;min-width:0}.attachment-main a{font-size:.85rem;font-weight:500;overflow-wrap:anywhere}.attachment-main .muted{font-size:.7rem;overflow-wrap:anywhere}.attachment-row button{padding:5px 8px;font-size:.72rem;flex-shrink:0}#attachment-error{min-height:0;margin:8px 0 0}@media(max-width:600px){.attachment-row{align-items:flex-start;flex-wrap:wrap}.attachment-row button{margin-left:auto}}